Academic Commons Announces Contact-Free Item Pickup and Return

woman stands at library reference desk with a book in her hands
For members of our campus community that prefer contact free services, the Academic Commons now offers Contact-Free Item Pick-Up service. The service is available to UACCM students, staff, and faculty. This service allows members of the campus community with a current UACCM ID and Account to request items within the library’s collection and reserve them. Students, faculty, and staff may access the library collection online by visiting the Academic Commons website and logging into the library catalog with their UACCM ID and Password.  

The user may search the catalog for an item and reserve the item by clicking “Place a Hold.” Once a user places the selected item on hold, Academic Commons staff will be notified of the request through our automated system and hold the item for the user for three business days.

When the user is ready to pick up the item, they may call the Academic Commons service desk at (501) 977-2092 with their first and last name. For security and privacy purposes, students will be asked to confirm the last 4 digits of their student ID. Staff will then check-out the item to the user and place it in a numbered pickup corral at the entrance to the Academic Commons.  Users may then retrieve the item from their designated pickup corral. For Contact-Free Return Service, users may utilize the book return box that is located outside of the Academic Commons. The return box is checked throughout the day, however, users needing to immediately return an item to remove an account hold should return the item inside and notify a staff member.

Users that are unable to log in to their library account online may contact the Academic Commons service desk at (501) 977-2092 or, if they know their username, use the link on the log-in screen to reset their password.

When picking up items, users are expected to adhere to campus guidelines regarding masks and social distancing. Users should allow 30 minutes from the time of reservation before arriving to pick up an item. Contact Free pickup service is available from 8 AM until 4:15 PM. After 4:15 PM users may pick up reserved items inside the Academic Commons from the service desk.

About the Author: Kristen Cooke is the library director of the Academic Commons.


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